Frequently Asked Questions

Browse through frequently asked questions about our web design services and get answers fast. Don't see what you're looking for? Reach out and we're happy to provide personalized guidance.

  • How long does it take to build my website?

    From start to finish your website can be live within 30 days. Once you complete our initial onboarding form, our team will get to work designing, building, and launching your fully custom website. Within a month of getting started, your new responsive site will be up and running, helping you connect with and convert your audience. Our streamlined creation process allows us to take you from onboarding to an optimized, effective web presence faster than industry averages. 

  • Do you offer SEO services for my site?

    While our standard website packages incorporate SEO best practices like metadata, tags, alt text, and responsive design, we do offer more comprehensive ongoing SEO services as well. Our SEO plans provide expanded tools to boost your organic search visibility, improve website traffic, and help you rank higher in search engines like Google. We handle technical optimization plus content creation, backlinking, localized SEO and more based on your goals. Our specialists use proven tactics to drive targeted visitors to your site and maximize conversions. Add-on our SEO services to amplify your website’s marketing reach online.

  • Is there a contract or commitment required?

    We do not require any long-term contracts or commitments. Our website packages are offered on a monthly subscription basis that you can cancel anytime with 30 days notice.

    We want to earn your business every month through delivering an exceptional website and client experience. There are no obligations to continue if you are not fully satisfied.

    The only exception is if you wish to take full ownership of the website design assets and code before 12 months of service. In that case, there is a buyout fee that allows us to transfer full ownership of the custom website we designed and developed specifically for you. This enables us to keep our monthly pricing low.

    But there are no obligations to continue using our services for a fixed term if you are unsatisfied for any reason. We do not believe in locking clients into long contracts. We want to be the right partner for your web design needs each month thanks to our solutions and support. Please let us know if you have any other questions!

  • Do you provide hosting for my website?

    Yes, hosting is included with all of our website plans. We host your site on our optimized cloud-based VPS servers and handle the technical details like configuring DNS, obtaining SSL certificates, tuning server performance, and conducting monthly backups. Hosting your site on our managed infrastructure means we can ensure it remains fast, secure, and available 24/7. Our support team actively monitors your site and troubleshoots any hosting issues that may arise. Reliable hosting is key for website success, so we make it a seamless part of our packages. You don’t have to worry about the hosting logistics – we take care of hosting your site so you can focus on your business.

  • How do I get started with a new website?

    Getting started is easy – you can schedule a call with our team to ask any questions and then complete our onboarding form, or purchase a package online and then fill out the onboarding form. The intake form provides us with key details about your business, goals, desired features and more so we can fully customize your website. From there, our team handles the heavy lifting including designing, building, writing all content, optimizing SEO, integrating your tools, thoroughly testing, and launching your responsive site within 30 days. Throughout the process and after launch, our knowledgeable support staff is available for any needs. 

  • Do you provide copywriting services ?

    Our team handles all the copywriting for the custom websites we create. Through research and tailored messaging, we develop strategic, brand-aligned content that speaks to your target audience. We write 100% of the customized copy needed to effectively bring your fitness site to life.

  • What is your website design process?

    It starts with our straightforward client onboarding form so we can gather the key details needed to build your site. We then strategically design, develop, and write all the content for your custom website aligned to your brand. Before launch, we optimize and test thoroughly. Finally we get your responsive site live and provide ongoing support. Our streamlined process allows us to quickly take you from onboarding to an effective website.

  • Can you integrate my scheduling/booking software?

    Absolutely! We have experience seamlessly integrating many of the most popular scheduling and booking platforms like Mindbody, Vagaro, and more. During the website design process, we’ll work with you to connect your chosen software solution using iframes, or installed plugins to enable smooth appointment scheduling, class booking or membership portals. This provides a streamlined user experience so your clients can easily book and pay on your site. Our integration capabilities allow you to stick with the scheduling tools you know while still offering an online booking option to website visitors. Let us know if you need any guidance on selecting or integrating booking software for your fitness site!

  • Will my site work on mobile devices?

    Absolutely! All of the websites we build are fully responsive, meaning they work seamlessly on any screen size – from desktop to tablets and mobile phones. Our sites utilize a mobile-first design approach and flexible layouts that automatically adapt to fit smaller screens. This ensures your website content remains easy to view and navigate whether it’s accessed on a desktop, mobile device, or anything in between. Technical elements like tap targets and load speeds are also optimized for mobile. Having a site that works well across all devices is critical for providing your visitors with a great user experience. Rest assured, the website we create for you will be accessible and effective regardless of how users access it. Let us know if you have any other mobile-related questions!

  • What are your support and maintenance services?

    We provide comprehensive support and maintenance for all websites we create as part of all of our packages and plans. This includes technical help via email and phone to troubleshoot any issues with your site. We also actively monitor your website to catch and fix problems proactively before they impact visitors. Maintenance services cover updates for plugins, security patches, speed optimizations, backups and more to keep your site running smoothly. Content changes and updates are handled as part of support too. Ongoing optimization is important, so our team is always available to help your website continue to perform well and serve your business over time.

  • Do you create logos and branding?

    Yes, in addition to building custom websites, we offer professional logo design services to establish your brand identity. Our talented graphic designers work one-on-one with you to create an eye-catching, effective logo tailored to your fitness business at an affordable price. We handle designing concepts, refinement, color palettes, typography, and final logo files optimized for use on your website and other marketing materials. If you need a custom fitness-focused logo to represent your business, we can help bring your brand vision to life through strategic logo design.

  • Do you offer any marketing services?

    In addition to crafting custom websites, we do provide select marketing services to help businesses drive more traffic, leads, and sales online. Some of the marketing solutions we offer include:

    • Search Engine Optimization (SEO) to improve rankings and increase organic traffic
    • Pay-per-click (PPC) ad management to run targeted ad campaigns
    • Content creation services for blog posts, videos, and other engaging content
    • Email marketing setup and management with segmented campaigns
    • Social media management with organic and paid strategies
    • Online reputation monitoring and review generation

    We’re happy to discuss implementing marketing initiatives to promote your new site and grow your fitness business. Our knowledgeable team can assess your needs and put together a customized digital marketing package.

Still Have Questions?

If you have any other inquiries, please don't hesitate to reach out using the contact form. We're happy to provide any additional details you need to help you on your fitness journey with us!

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